Frequently Asked Questions

Our technicians are the most prompt and reliable in the business. When you make the call, our techs arrive on time, with fully stocked trucks and fully prepared to handle any problem with your garage door or opener.

Precision Garage Door of Augusta has the best springs and parts in the industry. We only use commercial grade garage door parts.

You can be confident when you choose Precision Garage Door of Augusta that the work we do for you will be completed properly, efficiently, and on time.

We repair and replace all major brands of garage door openers including Liftmaster, Genie, Craftsman, Chamberlain, and more. We also carry Precision garage door openers on our trucks for quick and easy opener replacement. No matter what, your garage door will be back up and running in no time!

We sure do! We have military and senior citizen discounts every day. We also offer specials for new garage doors, new openers, and services! See all of our current specials here.

Absolutely! We accept a number of payment options and we also offer flexible financing options with approved credit through the Wells Fargo Home Projects credit card. Get more information here.

Your garage door’s springs are arguably the most important and most dangerous part of your door. Springs wear out over time. Most springs are rated for about 10,000 cycles. Precision Garage Door of Augusta installs only the highest quality springs that are rated for up to 60,000 cycles. When springs break, injury can result. If you have an older garage door, have your springs inspected by a professional technician and replaced if needed. If your door has two springs, a trained service technician should replace both, even if one is not broken. This will not only prevent any damage caused by the breaking of the second spring, but also keep your door working efficiently. Remember, springs are under very high tension, and adjustment or repair should only be performed by a garage door professional.

Visually inspect the cables that attach the spring system to the bottom brackets on both sides of the door. If these cables are frayed or worn, they are in danger of breaking, which can cause injury. Due to the dangers associated with high spring tension, these cables should be replaced only by a trained technician.

Springs can squeak and be noisy. This is caused by normal use and does not necessarily indicate a problem, but if the noise grows louder over time or concerns you, call us to come take a look!

When buying a replacement garage door, some homeowners are tempted to save a few dollars by putting the new door on the old track. However, your old track may not fit with your new door, depending on the thickness of your sections, the weight of the door, the headroom required, the location of the garage door opener, and other considerations. The track and sections work together as a system. For maximum performance and long life, you should use the track that is designed for your specific door.

Your garage door is probably the largest moving part in your home and is typically used every day. Over time, parts can wear out and break, creating potential safety problems. Although you should perform monthly safety checks and maintenance to your garage door system, an annual visit from a trained door systems technician can keep your door operating safely and smoothly for a long time.

Since the bottom brackets on a garage door are connected to the door’s springs, these brackets are under extreme tension. They should be adjusted or loosened only by a trained door systems technician. Many manufacturers now include tamper resistant hardware that prevents loosening of the brackets by a novice.